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A government agency in South Carolina issued “Enterprise Multichannel Communications and Engagement Platform” (RFP). Solicitation SYS-5484 closed on June 12, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide a cloud-based enterprise multichannel communications and engagement platform to support email, digital campaigns, and audience engagement.
- Functional Capabilities:
• Multi-channel messaging: email, SMS, push/in-app, web overlays.
• Campaign orchestration: journey builder, triggers, scheduling.
• Personalization & automation: dynamic content, rule-based workflows.
• Audience management: segmentation, suppression, consent tracking.
• Analytics & reporting: real-time KPIs, A/B testing, dashboards.
• Template management: drag-and-drop editor, HTML editor, brand kit.
- Technical & Hosting Requirements:
• Be a cloud SaaS solution with country based hosting and storage.
• Be encrypted in transit and at rest. University-owned data, including contact, engagement, campaign analytics, and associated metadata cannot be processed outside of the country.
• Include azure SAML 2.0 support with role based access control.
• Have 99.9% uptime SLA; documented disaster recovery plan.
• Support DKIM, SPF, and DMARC for subdomains.
• Support secure data exchange mechanisms, including API-based integrations and secure file transfer (e.g., SFTP) for batch data synchronization.
• Provide documented APIS and integration tooling to support future integrations.
• Have specific IP and port source and destinations if integrating into any on premise solutions.
• Retain audit logs for access and networking for minimum of 12 months, accessible to the university upon request.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5484) closed on June 12, 2026. See similar open RFPs below.
A government agency in South Carolina. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Questions and inquiries must be submitted by June 5, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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