Emergency Management Online Platform

The Vendor is required to provide a comprehensive emergency management online platform with training, support, and availability 24/7.
- The platform should include the following:
1. Incident management platform
• Minimum of 50 concurrent users
• Minimum of 5 concurrent incidents active
• Minimum of 500 total incidents per year
• Dashboard
• Log
• Mapping with live tracking
• Forms
• Status boards
• Situational awareness reports
2. Alerting
• Email, text, voice, and mobile push alerts
• Ability to send to users or groups
• Minimum of 300 recipients
• Delivery audit
3. Personnel and training
• Minimum of 100 staff
• Qualifications
• Exercise planner
• Attendance records
4. Equipment management
• Equipment inventory
• Equipment bar coding
• Maintenance records
5. Incident reporting
• Minimum of 100 incidents
• Cost recovery tracking
• Attendance records
• Equipment usage records
• Cluster maps
• Charts and visualizations
• Custom reports
- The online platform, training and support will be included.
- The network, computers, phones and power are not included and provided by the city.
- Project is projected to start as of fy27 on the first full week in July
- Need to show strong security practices and a data privacy policy.