Enterprise Content Management Software

The Vendor is required to provide enterprise contend management (ECM) solutions for state agencies and qualifying organizations who have signed the contracts usage agreement (CUA).
- Contract covers on-premises commercial-off-the-shelf (COTS) ECM software solutions for document management, records management, capture and imaging, and business process management in an enterprise environment that is user-friendly and smoothly integrates with existing systems.
- Development is considering including cloud offerings as well as on-premises.
- Customer needs vary in complexity.
- Variety of software licensing options and professional services, including implementation, training, and support services.