The Vendor is required to provide to supply, install, integrate, test, and support a turnkey IP-based intercom solution that enhances inmate/staff communication, door control integration, paging, emergency notification, and complies with applicable state standards and best practices for correctional communications infrastructure.
- Hardware Requirements
• IP intercom master stations
• IP substations/intercom stations
• Door entry/door release interface
• Paging amplifiers/speakers
• Redundant network components (as required)
• Durable, correctional-grade hardware
- Software & Integration
• Centralized management software
• Integration with existing or planned access control
• Integration with CCTV/recording systems
• Emergency broadcast functionality
- Network Requirements
• Support for VLANs, QoS, secure authentication
• Compliance with County network policies and cybersecurity standards
- Compliance
• System must meet or exceed applicable Jail Commission standards (e.g., communication reliability, redundancy, supervision, routine testing, and documentation) and all applicable local/state codes.
- Installation & Testing
• Site survey and system design
• Installation of devices and cabling (if included)
• Functional and acceptance test plans
• Turn-up and demonstration of full functionality
- Documentation
• As-built drawings
• System rational documents
• Operation and maintenance manuals
- Training
• On-site training for administrators, IT staff, and end users
• Training materials
- Warranty & Support
• Manufacturer warranty terms
• Optional extended support/maintenance agreements.
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