The Vendor is required to provide human capital management (HCM) software (SW) and systems integrator (SI) support to implement a modern, cloud-based solution with a selection in late 2026 and an implementation that will follow soon after.
- System implementation service needs
1. Governance and project management
• Project management and planning (including supporting tools)
• Governance and support
• Risk management
2. Planning and design
• Business process architecture and reengineering
• Use case and user story definition and functional requirement gathering
• Solution design, based on best practices and pre-configured solutions the offeror may have
3. Configuration, build, test
• GUI and user experience configuration and usability
• Solution configuration (including workflow)
• Integration development
• Data cleansing and migration (including supporting tools)
• Security and controls
• Reporting and analytics
• Solution extensions
• Testing (unit, integration, user, performance, etc.)
4. Deployment and initial support
• Cutover prep and cutover
• Immediate post go-live support period
• Supporting documentation and knowledge transfer for all of the above
5. Organizational change management (OCM) and training
• Communications planning and execution
• Organizational change management
• Business case realization
• Training development and delivery.
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