Recreation Management Software

The Vendor is required to provide to identify comprehensive fully hosted, cloud-based, and mobile-friendly systems that are intuitive and user-friendly for both staff and customers, effective in meeting current and future business needs of the City, and cost-effective.
- Solution include:
• Secure customer database management for data privacy – PII, PHI
• PCI-DDS point-of-sale and payment processing
• Program & activity registration
• League management and scheduling
• Membership and pass management
• Childcare management
• Facility scheduling
• Equipment rentals
• Inventory management
• Reporting and data analytics
• Customer engagement – communications, marketing
• Residency verification
• System integration and data management – SSO, real-time data synchronization, cloud-based storage, compatibility with City systems
• User experience & accessibility – WCAG 2.1 ADA compliance, multi-language
• Customer support and training.