State Tax Administration Record System Solution

The Vendor is required to provide the State with Cloud-based, fully integrated tax administration system (hereinafter referred to as "STARS").
- The STARS Solution shall be a cloud-based, fully integrated tax administration system to ensure the accurate and efficient computation of $167.2 billion in property value annually, which results in $2.8 billion in property tax revenues collected by 58 state counties.
- implement the STARS Solution, an enterprise cloud hybrid solution comprising Modified Off-the-Shelf (MOTS), Commercial Off-the-Shelf (COTS), and custom software, to create a fully integrated tax administration system.
- Assessee/Customer e-File Web Portal
• Assessee/Customer service web account to do State business
• Provide an easy means to file tax schedules and forms via uploads or manual entry filing
• Board Roll and PRC valuation and tax computation per Industry Type by business rules
• Perform tax and valuation computations as the assessee files their tax schedules and forms
- Case Management
• Provide better service for the assesse account
• Research the assessee account as needed for business purposes
• Send communications to the assessee
- Going Paperless, Mass Paper Mailing, and e-Mailing
• Reduce paper in the tax filing process
• Reduce USPS paper letter mailing
• Save postage, paper, and printing expenses
- Data Governance Implementation
• Facilitate Data Migration
• Guide Data Validation & Cleansing Process
• Metadata Strategy Implementation
• Institute Data Catalog Process
• Implement board Data Policy
- Ad hoc Report Generation and Dashboarding (tasks and workflows)
• Generate the tax “Board Roll”
• Create reports
• Create letters
• Track tasks and workflow progress
• Dashboard board KPI’s (Key Performance Indicators)
- Architected Centralized Storage
• Provide a centralized data and file storage of all of the State tax administration needs
• Be able to search for any account data needed
• Have scalable storage
- Broadband Connectivity for Real Property Field Work
• Provide a convenient means for board field auditors and appraisers to upload land pictures and notes via their cellular phones to the STARS solution for the account
- Appraisals/Audits Efficiencies
• Speed up audit and appraisal work
• Manage audit and appraisal assignments and respective property parcels
• Create a new Parcel/Map "Indexing/grouping" System into Work Assignments
- Manage technical resources to ensure that all technical issues are resolved.
- Assess proposed design alternatives based on all identified constraints, such as cost, schedule, usability, and reliability.
- Develop solution components that protect the STARS Solution and data by establishing policies, practices, and tools that prevent unauthorized access, unauthorized use, disclosure, modification, or disruption.
- Develop and deliver the STARS Solution security design and oversee the Contractor’s implementation of security roles, separation-of-duties analysis rules, security role provisioning solutions, and application security scanning.
- Ensure security-related STARS Solution functions comply with the Contract requirements.
- Manage the creation and maintenance of user accounts, roles, as well as managing role hierarchy, function security policies, data security policies, and provisioning.
- Manage security features, such as encryption and masking sensitive data, such as credit card information, PII, and bank account numbers.
- Identify and resolve all weaknesses and vulnerabilities in the STARS Solution.