Provide and Install Phone System

The vendor is required to provide complete voice over IP (VoIP) private branch exchange (PBX) telephone system solution for approximately 160 users throughout the district.
- Requirement:
1. System design and planning
• Review current telecommunications environment
• Conduct project kickoff meeting
• Develop implementation plan
• Design call flow architecture
• Design extension numbering plan
• Coordinate number porting activities
2. Hardware
• Approximately 160 VoIP desk phones
• Receptionist and attendant console phones as required
• Administrative office phones
• Optional conference room phones
• Any required gateways, controllers, appliances, or SBCs
3. Software and licensing
• User licenses
• Voicemail licenses
• Unified communications licenses
• Administrative portal access
• Mobile application access
• Desktop softphone access
• Reporting and analytics tools
4. Installation and configuration
• All phone handsets
• User extensions
• Auto attendants
• Voicemail
• Hunt groups
• Call queues
• Call routing
• Holiday schedules
• Emergency dialing and e911 services
• Caller id services
• Test all functionality prior to cutover
5. Number porting and cutover
• Coordinate with current telecommunications providers
• Port all existing district telephone numbers
• Develop a migration plan minimizing disruption to district operations
• Provide on-site or remote support during cutover
6. Documentation
• System architecture diagrams
• Administrative guides
• User guides
• Emergency procedures
• Configuration documentation
• Warranty and support information.