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A government agency in Michigan issued “Provide and Install Phone System” (RFP). Solicitation SYS-5741 closed on June 17, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The vendor is required to provide complete voice over IP (VoIP) private branch exchange (PBX) telephone system solution for approximately 160 users throughout the district.
- Requirement:
1. System design and planning
• Review current telecommunications environment
• Conduct project kickoff meeting
• Develop implementation plan
• Design call flow architecture
• Design extension numbering plan
• Coordinate number porting activities
2. Hardware
• Approximately 160 VoIP desk phones
• Receptionist and attendant console phones as required
• Administrative office phones
• Optional conference room phones
• Any required gateways, controllers, appliances, or SBCs
3. Software and licensing
• User licenses
• Voicemail licenses
• Unified communications licenses
• Administrative portal access
• Mobile application access
• Desktop softphone access
• Reporting and analytics tools
4. Installation and configuration
• All phone handsets
• User extensions
• Auto attendants
• Voicemail
• Hunt groups
• Call queues
• Call routing
• Holiday schedules
• Emergency dialing and e911 services
• Caller id services
• Test all functionality prior to cutover
5. Number porting and cutover
• Coordinate with current telecommunications providers
• Port all existing district telephone numbers
• Develop a migration plan minimizing disruption to district operations
• Provide on-site or remote support during cutover
6. Documentation
• System architecture diagrams
• Administrative guides
• User guides
• Emergency procedures
• Configuration documentation
• Warranty and support information.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5741) closed on June 17, 2026. See similar open RFPs below.
A government agency in Michigan. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Questions and inquiries must be submitted by June 10, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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