Electronic Record Health System

The Vendor is required to provide electronic health record (EHR) solutions to modernize our healthcare delivery system, improve client care, and enhance operational efficiency.
- Objectives
• EHR solutions to support behavioral health and developmental services programs for the city.
• Comprehensive, cloud-based system that includes software, secure data storage, implementation services, training, ongoing support, and maintenance.
- Core functionality
• Client health information management
• Referrals and care coordination
• Client portal prescriptions (e-prescribing)
• Mobile accessibility treatment plans
• Automation and workflows
• Documentation and templates
• Regulatory and billing modality
• Management
• Artificial intelligence (AI) clinical decision
• Support
• Messaging and communications
• Natural language processing
• Telehealth advanced analytics and dashboards
• Scheduling and appointments
• Billing and revenue (BAR) management.