eDiscovery Application

The Vendor is required to provide cloud-based eDiscovery solution that enables end-to-end, defensible handling of electronic
- Requirement:
• Provide functionality such as intake and collection, processing, culling, deduplication, search, analytics, review, redaction, and production within a single platform.
• Litigation hold capabilities to create, issue, track, and release holds; manage custodians and audit trails; automate acknowledgments and reminders; all ensuring defensible preservation and chain of custody controls.
• Services to convert and migrate existing matters, litigation holds, and related data from the city’s legacy system with minimal disruption to operations and without data loss.
• Meet applicable city policies and legal requirements for security, privacy, and records retention; provide role-based access controls, audit logs, and secure administrative capabilities.
• Offer SaaS architecture that scales to city workloads, delivers reliable performance, and includes transparent pricing for licensing, implementation, conversion, training, and ongoing support.
• Include onboarding, training, and support services that equip city staff to fully utilize analytics, search, review, and production capabilities; provide clear service level agreements and a roadmap for continuous improvement.