Right Click Tools Enterprise Licensing Support and Software

The Vendor is required to provide a right click tools enterprise licensing support and software or an approved alternate, complying.
- Device Management (ConfigMgr / MECM)
• Client actions (policy refresh, hardware/software inventory, app evaluation)
• Remote cache/state cleanup
• Trigger reboots, shutdown, wake-on-LAN
• Repair ConfigMgr client
- Remote Support
• Launch remote control / RDP / console access
• Integrated remote session tools
• Quick access to device details during support
- Compliance & Security
• BitLocker recovery key retrieval
• BitLocker status reporting
• Local admin group visibility / control
• LAPS password retrieval (if integrated)
- Software & Process Management
• Install/uninstall software remotely
• Run scripts/commands on demand
• Kill or start processes remotely
• Manage services (start/stop/restart)
- System Information & Troubleshooting
• Hardware/software inventory view (real-time)
• Logged-on user identification
• Network info (IP, MAC, connectivity)
• Event log access
• Registry/browser/file explorer shortcuts
- AD / User Tools
• View/manage user sessions on devices
• Log off users remotely
• Lookup user/device relationships
- Automation & Workflow
• Create custom right-click actions
• Batch actions across multiple devices
• Integration with PowerShell automation
- Reporting & Auditing (Enterprise tier)
• Action auditing / logging
• Role-based access control (RBAC)
• Delegation controls (who can run what tools).