A government agency in Washington, DC, Washington issued “Mobile Voice and Data Service Solution” (RFP). Solicitation SYS-5788 closed on July 1, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide a comprehensive mobile services solution, including mobile phones for employees and a structured data plan that adequately meets the institution's operational needs.
- The provision of a comprehensive mobile services solution comprising the following:
• The supply of 550 mobile phones with required accessories.
• A structured mobile voice plan
• A structured mobile data plan
• Associated support, warranty, repair, logistics, reporting and technology refresh services for a three (3) year contract term.
- Shall include:
• Nationwide coverage across all plan tiers;
• International dialing options for applicable user groups;
• International roaming options for applicable user groups;
• Dedicated customer support (24/7 preferred; see SLA requirements);
• Scalability for increased users, pooled data, and/or pooled minutes over time.
- Clearly disclose:
• Whether allowances are pooled or per‑line;
• Any throttling, shaping, fair‑use, rollover, or hotspot restrictions;
• Overage rates (voice/data/SMS), billing increments, and any premium services charges;
• Roaming rates and/or roaming bundles, including countries/regions covered.
- Account Management, Reporting, and Billing Transparency
• A named account manager and escalation contacts;
• Monthly reporting including line inventory, usage (voice/data/SMS), roaming usage, and charges by group;
• A billing dispute process with defined timelines.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-5788) closed on July 1, 2026. See similar open RFPs below.
A government agency in Washington, DC, Washington. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 3 years.
Questions and inquiries must be submitted by June 22, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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