The Vendor is required to provide for and procure the ShareGate migration tool for Microsoft 365 for the Department.
- ShareGate’s features are designed to streamline migration, optimize data, and strengthen governance for Microsoft 365 environments, including services such as SharePoint, Exchange Online, Google Workspace, Teams, and OneDrive.
- Expected outcomes include:
• Successful migration of data with minimal errors and reduced manual intervention.
• Improved operational efficiency and cost savings through automation and optimization tools.
• Enhanced data governance and compliance, ensuring secure handling of sensitive information.
• Better continuity of services for state agencies and the public during technology transitions.
- Friday night 10:00 PM EST to Sunday night 10:00PM EST. Any unavailability of the Products occurring during this Scheduled Maintenance Window will not be accounted for in the availability calculation. This maintenance window will be used by Workleap to implement major changes to the Products (major feature release, important bug fix, etc.).
- Workleap shall ensure that the Products are available at a monthly uptime percentage of 99.5%. This availability does not account for temporary unavailability of the Products scheduled by Workleap to perform upgrades to, and maintenance of, the Products.
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