Learning Management System

The vendor is required to provide enterprise-level learning management system (LMS) with a start date of October 31, 2026, that supports workforce training, professional development, compliance tracking, and performance improvement.
- The system must deliver scalable, mobile-first learning experiences, support both asynchronous and instructor-led training, and provide robust analytics linking learning outcomes to organizational performance.
- Project objectives include:
• Centralize all training, certifications, and learning activities
• Enable creation, delivery, and management of online and blended learning
• Support compliance tracking and reporting requirements
• Provide personalized and role-based learning pathways
• Deliver measurable insights into learning effectiveness and workforce performance
- Platform implementation and configuration
• Provide full system implementation, configuration, and deployment
• Support data migration from existing systems
• Configure role-based access, permissions, and user profiles
• Enable organizational hierarchy and multi-tenant structures
• Provide testing, quality assurance, and go-live support
- User and account management
• 500 users
• Bulk upload and management
• Role-based access control and permissions
• Automated user provisioning and deactivation
• Self-registration and administrative approval workflows
• Integration with identity providers (single sign-on, security assertion markup language, lightweight directory access protocol)
- learning content management and authoring
• The platform must include:
o Built-in course authoring tools (e.g., drag-and-drop, multimedia support)
o Support for sharable content object reference model (SCORM)/ experience application programming interface (XAPI) content
o Ability to upload and manage videos, pdfs, presentations, and external links
o Content reuse and version control
o Centralized content library and course catalog
- Course delivery and learning experience
• Self-paced (asynchronous) learning
• Instructor-led training (ILT), virtual instructor-led training (VILT), and hybrid learning
• Learning paths and curricula sequencing
• Mobile-first design with offline access capabilities
• Personalized learning recommendations
- Assessments and evaluation
• Quizzes, tests, and assessments with configurable grading
• Assignment tracking and submission workflows
• Automated and manual grading options
• Survey and feedback tools
• Competency and skills assessments
- Certifications
• Certification issuance and lifecycle management
• Expiration tracking and renewal notifications
- Learning paths, skills, and development
• Support role-based learning paths and curricula
• Provide career development tools and progression tracking
- Engagement and social learning
• Social learning tools (forums, discussions, peer collaboration)
• Notifications and communication tools
• Live chat or collaboration features
• Learner engagement tracking
- Reporting, analytics, and insights
• Real-time dashboards and reporting
• Course completion and engagement analytics
• Certification reports
• Custom and scheduled reporting capabilities
• Workforce performance and skills insights
• Exportable data and audit logs
- Integrations and interoperability
• Support API-based integrations and web-hooks
• Provide SSO/SCIM support
• Integrate with collaboration tools (e.g., Microsoft teams, zoom)
• Support integration with third-party content providers and libraries
- Mobile and accessibility requirements
• Be fully responsive and mobile-friendly
• Provide native mobile application access (if available)
• Support offline learning capabilities
• Provide closed captioning and alternative formats for content
- Support and training
• Initial administrator and user training
• Ongoing technical support and helpdesk services
• Documentation and knowledge base access
• Regular system updates and maintenance
• Dedicated account management.