Commerce Management System

The Vendor is required to provide commerce management system (CMS) and e-commerce platform capable of supporting the full spectrum of institutional financial transactions.
- Student payment portal and e-commerce platform
• Real-time integration with PeopleSoft campus solutions
• Support for multiple payment methods including ach, credit/debit cards, apple pay, tap-to-pay, and EMV chip cards
• Responsive desktop and mobile functionality
• Free from per-transaction fees
• Authorized payer access
• Automated receipts and notifications
• Multilingual and accessibility-compliant functionality
• Centralized online storefronts for departments and programs
• Recurring and scheduled payment functionality
• Donation and sponsor payment capabilities
- Payment plan administration
• Configurable installment plans
• Flexible down payments and payment schedules
• Concurrent multi-term payment plans
• Automated recalculations based on account activity
• Electronic enrollment agreements
• Integration of estimated and applied financial aid
• Compliance with state education code sections 54.007 and 54.0071
• Administrative override and audit trail capabilities
- Refund management and eRefund services
• Refunds to original payment source and/or bank account
• Direct deposit, prepaid debit card, and paper check options
• Student self-service refund management
• Title iv refund compliance
• Real-time refund tracking
• Exception handling and reconciliation reporting
- Cashiering system requirements
• Non-student miscellaneous payments
• Third-party sponsor payments
• Real-time PeopleSoft integration
• Supervisor approval workflows for voids
• Cashier password reset capability
• Comprehensive cashiering and reconciliation reporting
• Export functionality including csv
- Fraud detection, identity verification, and security
• Real-time fraud detection and behavioral analytics
• Device fingerprinting and anomaly detection
• Multi-factor authentication and identity verification
• Fraud dashboards and reporting
• Incident response procedures
- System integration and technical requirements
• Real-time integration with PeopleSoft campus solutions and finance (must support version 9.2, upgrading people tools to 8.62 in July 2026)
• API and batch integration support
• Centralized payment gateway architecture
• SSO and SAML 2.0 support
• Secure role-based access controls
• Free of financial middlemen or new banking relationships
• Test environments refreshed daily or upon request
• Batch testing and transaction simulation functionality
- Notifications and communications
• Email and SMS/text notifications
• Student opt-in management
• Configurable communication templates
• Payment reminders and confirmations
• Refund status updates
• Enrollment confirmation
- Mobile application requirements
• Mobile payments
• Real-time transaction processing
• Viewing balances and payment plans
• eRefund profile management
• Mobile dashboards
• PCI-compliant mobile payment functionality.