The Vendor is required to provide laboratory information management system (LIMS) for include:
• Fully configured and tested LIMS installation (cloud-hosted / software as a service (SaaS)
• Integration with laboratory instruments and existing enterprise systems (see appendix e)
• User acceptance testing (UAT) support and sign-off documentation
• Training for all staff categories (administrators, bench analysts, project managers, QA)
• System validation documentation suitable for program accreditation audit review
• Ongoing technical support, maintenance, and software updates.
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