Library System

The Vendor is required to provide library system for include:
- Automated materials handling system general requirements
• System minimizes the impact on staff/maximizes efficiency for sorting returned materials/interlibrary loans/interbranch loans
• Equipment manufacturers, models numbers and specifications
• Include dimensional drawings of all equipment
• Include a network diagram
• Integration and compatibility statements for all existing library software, equipment, antennas, barcode standards, RFID tags, and ILS
• Definition and terms for: purchase, lease, warranty, all additional one time and recurring costs, and annual service and support agreement
• Include an inventory or a product catalog of additional library specific equipment offered by your company, i.e., RFID antennas, security gates, etc.
• Provide minimum and maximum size and weights of items that can be deposited through returns, at staff induction point and processed on the AMH
• System sorting accuracy rate for books and non-book materials
• Check-in accuracy rate for books and non-book materials
• Estimated time for an item to be deposited at induction point, checked-in the circulation system, separated and sorted into designated bin
• Provide noise levels when the AMH is operating and resting, measured at multiple distances
• Staff training for operating, accessing, monitoring and troubleshooting system.
• Include number of sessions and topics
• The AMH system will be considered complete when all hardware, software, and system functions have been performed and installed in accordance with the bid specifications and to the satisfaction of the library
• Solutions must be able to connect through the library’s local area network via an Ethernet connection and secured wireless network
• Print hold tickets for items processed that are on an active holds list
• Handles multi-part items.
• Explain what happens when a part is missing
• Backdating of checked-in items
• Be easily programmed by library staff and have multiple sorting profiles to accommodate the library’s sort rules and sort exceptions i.e. times of day, new promotional items, different material sorts
• Authorized staff must be able to access, monitor and configure system
• Authorized staff must be able to generate reports
• Software patches and new releases must be supplied at no additional charge during the warranty or service maintenance agreement period.
• All software upgrades that impact system performance shall be performed, with advanced notice and when the library is not open to the public in order to minimize service interruptions to customers and staff
• Information for warranty and maintenance option for the full term of the lease
• Provide maximum items per hour, sustained throughput rate, and peak throughput performance.
- Self-check hardware and software system general requirements
1. Software requirements
• Centralized management for configuration and reporting
• Digital signage option when kiosk is not in use for displaying events, etc.
• Patron options:
• Onscreen keyboard for manual card and pin entry
• Check materials out
• Check materials in
• Renew materials
• Receipt options, none/email/print
• Payment of fines, fees, and bills
2. Hardware requirements
• Different color or lighting options to distinguish units
• Touchscreen monitor for patron input
• Barcode scanner
• RFID scanner
• Receipt printer
• Compatible credit/debit card terminal
• Integrated invoicing for cash payment at circulation desk
3. Integration and compatibility statements for all existing library software, equipment, antennas, barcode standards, RFID tags, and ILS
4. Authorized staff must be able to access, monitor and configure system
5. Accessibility (ADA)
• Ada-compliant kiosk height and reach ranges (adjustable)
• Wheelchair accessibility
• Screen-reader compatibility
• Adjustable text size
• High-contrast mode
• Multiple language support
• Audio assistance/headphone jack
• Compliance with WCAG 2.1 AA standards where applicable.