The Vendor is required to provide mentoring and student success software platform designed to support student engagement, belonging, persistence, retention, and overall student success initiatives.
- Requirement:
• Support the administration of mentoring and student success programs, including peer-to-peer mentoring and programs serving specialized student populations.
• Automated mentor and mentee matching capabilities utilizing configurable criteria such as interests, goals, experiences, academic interests, career aspirations, and other relevant participant attributes.
• Facilitate participant communication, engagement, and relationship development through integrated communication and engagement tools.
• Provide reporting, analytics, assessment, and data export capabilities to support program evaluation and data-informed decision making.
• Be delivered as a secure, cloud-based software-as-a-service (SaaS) solution accessible through web and mobile platforms.
• Support integration with university systems, including slate CRM, student information systems, PeopleSoft campus solution, and other applicable institutional systems.
• Comply with FERPA and applicable privacy, security, and data protection requirements.
• Include implementation, onboarding, training, account management, maintenance, and ongoing technical support services.
• Demonstrate a minimum of five (5) years of experience providing similar mentoring, student engagement, student success, or related software solutions to higher education institutions.
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