A government agency in California issued “Software Maintenance and Technical Support Services” (IFB). Solicitation SYS-6216 closed on August 31, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide software maintenance services including, but not limited to, the following:
1. Software licensing
• Maintain active manufacturer-authorized software maintenance subscriptions.
• Maintain all applicable software licenses throughout the contract term.
• Coordinate license renewals without interruption of service.
• Assist the county with software activation, deactivation, and license transfers when requested.
2. Software maintenance
• Manufacturer-issued software updates
• Security updates
• Bug fixes
• Service packs
• Maintenance releases
• Performance enhancements
3. Software upgrades
• Major version upgrades
• Minor version upgrades
• Feature enhancements
• New software functionality included within the maintenance subscription
4. Technical support
• Software troubleshooting
• Installation assistance
• Configuration assistance
• License management
• Error diagnosis and resolution
• Assistance with software compatibility issues
5. Software compatibility
• Current supported windows operating systems
• Manufacturer-supported hardware
• Existing county licensing environment
6. Documentation
• Release notes
• Upgrade documentation
• Licensing documentation
• Manufacturer technical bulletins when applicable.
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-6216) closed on August 31, 2026. See similar open RFPs below.
A government agency in California. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 3 years.
Questions and inquiries must be submitted by August 7, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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