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A government agency in North Carolina issued “Tele-Form Workgroup Annual Software Maintenance and Support” (RFP). Solicitation SYS-6238 closed on July 31, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide tele-form workgroup annual software maintenance and support for include:
• Direct technical support: unlimited cases for software troubleshooting, diagnostics, and repairs via telephone, web, or remote access during standard business hours (8 am to 5 pm, Monday to Friday)
• Issue management: problem logging, case tracking until final resolution, and escalation management.
• System restoration: assistance with restoring solution functionality and general configuration/operation questions.
• Software updates: access to the latest software patches, maintenance releases, and tele-form support documentation.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-6238) closed on July 31, 2026. See similar open RFPs below.
A government agency in North Carolina. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Contract term: 1 year.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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