Reentry Coordination and Case Management Platform

The Vendor is required to provide reentry coordination and case management platform designed to support incarcerated individuals and returning citizens as they transition from correctional facilities back into the community.
- System implementation and deployment
• Configure and deploy the proposed platform based on bureau operational requirements.
• Conduct requirements gathering and business process analysis.
• Configure workflows, forms, assessments, notifications, and reporting dashboards.
• Establish user roles, permissions, and security settings.
• Import and migrate existing participant and case-management data as required.
• Perform testing, quality assurance, and user acceptance testing.
• Provide go-live support and implementation assistance.
• Deliver a production-ready cloud-hosted environment.
• Provide implementation project management services.
- Client intake, screening, and assessment
1. Pre-release and post-release intake
• Facilitate intake assessments before release and after release.
• Collect participant demographic information.
• Document criminal justice history.
• Record educational attainment and vocational skills.
• Assess housing status and housing barriers.
• Assess healthcare needs.
• Assess behavioral health needs.
• Assess substance use treatment needs.
• Document family and community support systems.
• Capture digital signatures and consent forms.
2. Risk stratification and assessment tools
• Support evidence-based criminogenic risk and needs assessments.
• Calculate risk levels and service priorities.
• Track dynamic and static risk factors.
• Support reassessments over time.
• Generate recommendations for service intensity and intervention plans.
3. Document digitization and records management
• Digitally store participant records.
• Support scanned document upload and storage.
• Maintain electronic copies of:
• Government-issued identification cards.
• Birth certificates.
• Social security documentation.
• Release paperwork.
• Educational certificates.
• Employment records.
• Court documents.
• Medical records where authorized.
• Support secure document sharing among authorized partners.
• Provide document version control and retention management.
- Housing, employment, healthcare, and support services coordination
1. Housing services management
• Track housing referrals.
• Manage housing waitlists.
• Monitor placement status.
• Track transitional housing utilization.
• Record permanent housing outcomes.
• Maintain provider directories.
2. Employment and workforce development
• Employment readiness assessments.
• Resume development tracking.
• Job referrals.
• Apprenticeship participation.
• Vocational training enrollment.
• Employment verification.
• Job retention tracking.
• Wage progression monitoring.
3. Healthcare and behavioral health coordination
• Track medical appointments.
• Monitor healthcare enrollment.
• Record Medicaid/Medicare enrollment status.
• Track medication management.
• Monitor behavioral health treatment participation.
• Support substance use treatment referrals.
• Facilitate healthcare provider coordination.
• Record care continuity after release.