Unclaimed Property System

The Vendor is required to provide unclaimed property system that enables secure, efficient, and scalable end to end management of unclaimed property.
1. End to end processing of unclaimed property
• Support the full lifecycle of unclaimed property, including:
• Receipt of holder reports (approximately 30,000 annually).
• Management of cash, securities, digital assets, and tangible items.
• Claims processing for submissions ranging from one property to hundreds.
• Provide online portals for:
• Holders to report unclaimed property.
• Citizens to search for claim property and upload documentation.
2. Data integrity, security, and compliance
• Maintain strong internal controls ensuring accuracy, integrity, and confidentiality of owner data
• Fully comply with state it policies, including:
• Data security requirements (schedule e).
• PSPS, ADA/digital accessibility standards.
• Support secure identity federation through mi login
3. Operational scalability and efficiency
• Handle increasing volumes of:
• Holder reports.
• Claim submissions.
• Storage requirements for perpetual data retention.
• Reduce reliance on paper processes.
• Improve internal workflows for staff.
4. Seamless technical integration
• Sigma for claim payment processing.
• CEPAS for online payment acceptance.
• File net for imaging and document storage.
• Identity verification and fast track claims processing.
• MI login for statewide authentication.