Automated Check Remittance Processing Solution

City seeking to modernize and standardize its operational environment by implementing a technologically advanced solution that addresses current gaps in data processing, system interoperability, security compliance, and workflow efficiency. The existing systems require improved automation, enhanced data validation, and more reliable methods for storing, retrieving, and transmitting high volume transactional information.
- The solution shall have the ability to:
A. Capture images of remittances to include checks with matching coupons, multiple coupons with one check, multiple checks with one coupon, check only payments, envelopes, and short/over payments.
B. Scan barcode, QR codes, and/or OCR characters to automate and verify billing information such as: Account, account code, bill amount, and payee’s address.
C. Work with the City’s tax and revenue cashiering solution vendor, iNovah, to pull transaction data and/or images within the system. This includes the scanning of documents and correspondence document scanning into other systems.
D. Integrate with the City’s accounts receivables and billing systems for account look up feature.
E. Perform up to 5,000 transactions per day.
F. Perform repair and balancing of transactions being processed. Solution shall capture images correctly and repair misreads.
G. Generate a posting file for account updates in format defined by the City.
H. Create an unlimited number of accounts receivable postings and ICL files per day, as determined by the City’s standard business practices.
I. Provide an archive retrieval system with robust search tools to recall images and previous remittances.
J. Provide a centralized platform to aggregate payments from disparate sources including online bill pay, kiosks, payment portals, and mailed-in/walk-up payments.
K. Unify processing: Manage both paper (scanning checks, vouchers, stubs, and envelopes) and electronic payments simultaneously.