HCM Services and Solutions

ERP and HCM Services and Solutions
- HR Human Resources and Personnel Management (including ESS and MSS)
Applicant Tracking and Recruiting
Time and Attendance
Advanced Scheduling
Payroll
Position Management
Workforce Administration
Benefits
Compensation
Learning Management
Performance Management
Case Management
- Finance:
General Ledger and Financial Reporting
Budgeting: Operating, Personnel, and Capital 
Purchasing
Accounts Payable
Accounts Receivable and Miscellaneous Billing 
Cash Management
Fixed Assets
Project Accounting
Grant Management
Employee Reimbursement
- General:
The system shall flow all changes made in the system throughout all proposed system modules without the need for duplicate data entry.
The system shall import and export data from (or to) standard file formats including but not limited to .html, PDF, .txt, csv, JSON, .xlsx, .docx, .xml
The system shall support APIs (Application Programming Interfaces) and EDI (Electronic Data Interchange) standards for third-party system integrations and data exchange.
The system shall support scheduled data feeds for exchanging file import/exports with third-party systems.
The system shall store and apply digital copies of signatures to documents (e.g., checks, notification letters) with appropriate security permissions.
The system shall limit which signatures to be applied to documents based on whether the individual is an authorized signor for a given department.
The system shall operate on mobile devices (e.g., tablets, smart phones) and size-render appropriately.
The system shall support separate production, test, and development environments with the ability to track software changes, configurations, and updates applied to each environment. The system shall support the promotion of changes through a controlled deployment process with appropriate approvals and audit logs, and provide the ability to roll back or restore prior configurations or releases as necessary.
The system shall provide “Document Management System” functionality to track and manage electronic files associated with specific system records, including the ability to integrate with HR and payroll functions to automatically pull relevant employee data and link corresponding documents (e.g., benefit enrollment forms, personnel action forms, performance evaluations).
The system shall support the purging of linked electronic files, according to City defined schedules, allowing for differing schedules based on the document, module, and/or litigation hold.
The system shall support Single Sign-On (SSO).
The system shall inherit groups from Active Directory for application authentication.
The system shall allow for multi-factor authentication.
The system shall provide role-based security.
The system shall allow the City system administrator to add and change permissions for system access.
The system shall mask or allow select information defined by the City as confidential (e.g., SSN).
The system has OCR capabilities with sensitive data detection to identify and mask sensitive information. (e.g. SSN).
The system shall apply the same security permissions to system queries and reports as it does to data fields/elements, based on user/role (e.g., data fields masked on a record or transaction are similarly masked on reports run by the user).
The system shall provide the user with integrated application modules that offer a consistent user interface to minimize user training and administration of the system.
The system shall provide contextual help, such as field-level descriptions or tooltips, that display dynamically based on cursor location or user interaction to assist with data entry and navigation.
The system shall provide an administrative messaging system (e.g., a message to alert users of system maintenance activity).
The system shall support partial or wildcard searches, allowing users to locate records using a fragment or portion of a word, phrase, or number.
The system shall support multiple windows open at the same time and for multiple users to input and manipulate data concurrently.
The system shall allow application windows, including text and field dimensions, to be maximized to fit allotted screen size (i.e., increase window size to increase amount of data displayed instead of simply zooming in on data).
The system shall provide workflow functionality in all proposed system modules including initiating and tracking workflow and approval processes. Any modules or processes that do not support workflow functionality shall be clearly identified in the comments.
The system shall allow systems administrators to configure the system to maintain separation of duties related to workflow approval processes.
The system shall restrict a workflow user from being the same entry/creator and approver of a transaction.
The system shall provide a library of standard reports (i.e., "canned" reports) that can be accessed in real-time.
The system shall provide an integrated report writer that allows the creation of reports comprised of any discrete data field throughout the system with proper security permissions.
The system shall encrypt all data at rest using industry-standard encryption algorithms.
The system shall comply with the Americans with Disabilities Act (ADA) and meet accessibility standards such as WCAG 2.1 Level AA, ensuring full functionality for users with disabilities, including compatibility with screen readers, keyboard navigation, and alternative text for images.
The system shall log all access and administrative actions—including login attempts, changes to user roles, and access to sensitive data—with time-stamps. All audit and activity logs shall be retained for a minimum of 90 days, with the ability for the City to configure longer retention periods based on policy or regulatory requirements. Logs shall be accessible to authorized users for review.
The system shall generate export files (e.g., csv, xlsx, pdf, txt) for the purpose of uploading data to third-party applications.