Web-Based Clinical Decision Support and Training Platform

Vendors to provide a web-based clinical decision support and training platform that will provide medical, nursing, and allied health staff with access to current, evidence-based clinical information, procedures, training resources, and related tools to support high-quality and consistent clinical care.
- Solution should provide:
1. Evidence-Based Clinical Content – Access to current evidence-based clinical information, procedures, protocols, or similar reference materials relevant to medical, nursing, allied health, and addiction treatment services.
2. Clinical Procedures and Skills Resources – Step-by-step clinical guidance and/or skills resources that staff can readily access and use to support consistent clinical practice.
3. Training and Staff Development – Online educational or training resources that support staff knowledge, competency, and professional development.
4. Content Maintenance and Updates – Regular review and updating of clinical content to reflect current evidence-based practices, standards, and guidance. Vendors should describe the frequency and process used to review and update content.
5. Assignment and Competency Tools – The ability to assign, manage, or track clinical training, procedures, skills, or competencies, where available.
6. Patient Education Resources – Patient-facing educational materials or similar resources that clinical staff can use in support of patient care, where available.
7. Utilization Reporting – Reporting capabilities that allow OASAS to monitor platform utilization. Vendors should describe available standard and customized reports, including the ability to report utilization by facility, user, content, assignment, and/or time period.
8. Technical Assistance and Customer Support – Ongoing technical assistance and customer support throughout the contract term, including assistance with implementation, platform use, troubleshooting, and utilization.
9. Account Management – Ongoing vendor support to assist OASAS in monitoring utilization, addressing implementation or adoption issues, and maximizing use of the platform across its 12 facilities.
10. Customization – The ability to customize aspects of the platform, content, assignments, reporting, or other functionality to address OASAS operational and clinical needs.