Configurable Regulatory Program Information Management System

Qualified software vendors, platform providers, system integrators, and implementation partners regarding solutions and services to modernize the information systems used to administer its industrial pretreatment program.
- Solution should support OC San's regulatory and operational business processes while allowing trained OC San administrators to configure and maintain data structures, forms, workflows, decision rules, calculations, notifications, document templates, dashboards, reports, and new program variations without routine vendor programming.
- Objectives
• Establish a secure, reliable, and searchable system of record for regulated entities, facilities, authorizations, obligations, submissions, inspections, monitoring data, compliance determinations, enforcement actions, documents, and communications.
• Provide a unified view of each regulated entity or facility, including current status, history, related authorizations, inspections, monitoring events, submissions, violations, enforcement actions, contacts, assets, fees, and correspondence.
• Digitize internal and external processes using configurable forms, workflows, tasks, approvals, reminders, escalations, and document generation.
• Enable OC San staff to create and modify routine business processes in a governed low-code/no-code environment without source-code changes.
• Support secure external self-service for applications, reports, document uploads, certifications, payments, status tracking, and communications.
• Support field operations through responsive or mobile capabilities, including offline work where feasible.
• Improve compliance visibility, workload management, operational reporting, data quality, and management analytics.
• Use open standards and maintainable interfaces to exchange information with laboratory, finance, GIS, identity, document, payment, reporting, and regulatory systems.
• Protect OC San data ownership and provide complete export of data, documents, metadata, configuration, and audit history throughout the solution lifecycle.
• Minimize long-term total cost of ownership, technical debt, vendor dependency, and upgrade risk.