Enterprise Search Platform

The platform must fully support the following capabilities:
- Enterprise Search: Indexes and retrieves content from multiple sources including CMS (UBCMS), Oracle databases, and file systems.
- Relevance Tuning: Allows administrators to adjust ranking algorithms and boost specific content to improve result quality and visibility.
- Faceted Navigation: Supports dynamic filtering by metadata such as content type, department, or date, as seen in UB’s current tabbed search interface.
- Customizable UI: Enables branding and layout customization to match UB’s institutional web standards, including support for FTL templates and custom mini-sites like “Find My UBIT Name” and “People Search.”
- Search Analytics: Provides reports on search behavior, popular queries, and zeroresult searches to inform content strategy and improve user experience.
- Content Auditing: Identifies broken links, outdated content, and accessibility issues across indexed pages using built-in auditing tools such as Accessibility Auditor and Content Auditor.
- Personalization: Supports tailored search results based on user roles or behavior, including curated promotions and “best bets” managed by business users.
- RESTful API: Enables programmatic access to search results and indexing functions, including support for /s/search.json and autocomplete APIs used across UB domains.
- Security and Access Control: Honors content permissions and supports role-based access to search results, ensuring secure and appropriate content delivery.
- Scalability: Capable of supporting large-scale deployments across multiple campus domains, with daily indexing of over 350,000 documents and capacity for up to 500,000.
- Support for Structured & Unstructured Data: Indexes HTML, PDFs, Word documents, and other formats, including database-driven collections with Oracle connectors.
- Custom Server-Side Logic: Preserves existing Groovy-based query hooks and index filters, with migration or reimplementation in DXP as needed.
- Crawl Scheduling: Enables flexible crawl scheduling, including daily reindexing, highfrequency updates for directories and news, and reduced frequency for archived content.