Court Reporting and Transcription Services

The vendor is required to provide verbatim court reporting services in state and at other country locations on an “as and when” requested basis either in person or virtually on a case-by-case basis.
- Language
• The agency is required to hear parties or witnesses in their choice of either of the official languages, english and French.
• The majority of agency hearings are conducted in english only, but French may also be required on occasion.
• The transcripts should reflect the official language in which the evidence is presented
- Security requirements
• The advice of the officiating regulatory officer, the offeror will provide the regulatory officer a complete and accurate list of those portions of the transcript that are classified or protected
• Classified or protected portions of recordings and transcripts shall be prepared by the offeror only for the technical authority and for counsel of record that appeared at the particular in-camera hearing (applicant and intervener in some cases).
• Except as provided in the above paragraphs, classified or protected portions of recordings and transcripts are not to be supplied or remitted to anyone without the prior, written approval of the technical authority.
- Transcript services and products
• It is of the utmost importance that the pdf electronic version and paper copies of the transcript are accurate for daily and historical research purposes.
- Basic service
• Verbatim reporting and transcription;
• Editing and quality control;
• Required production facilities for verbatim reporting, production audio recordings;
• Maintaining required audio recordings;
• Direct transfer of an accurate pdf rendition of the transcripts to the agency using the online form; and
• Direct transfer of a signed copy of the electronic submission receipt and electronic renditions of the transcripts in pdf or transmittal via a secure server when transcripts contain confidential information. - Audio recording
• The offeror will be required to create an audio recording of the proceedings, which is of sufficient quality to enable a full re-creation of the transcript, if deemed necessary.
• The offeror must keep the recording for a period of at least 6 (six) months following the completion of the hearing.
- Quality
• The accuracy and clarity of transcript material is of the highest importance to the agency.
• The agency is always the final arbiter of transcript quality issues.
• Any inability to deliver satisfactory quality service and transcripts could result in the set-aside of the standing offer
• The transcripts must be corrected within 24 hours of notice to the offeror, with revised electronic copies provided to the agency within this same 24-hour period.
- Contract Period/Term: 1 year
- Conference Virtually Date: April 3, 2025