Transcription Services

The Vendor is required to provide to perform transcription services.
- This service will be used to create a written transcription of city District meetings from an audio file.
- The transcription is used as a written record of a given meeting and serves the city in the instance that an appeal is made on the given commission’s decision on a case.
- The City shall email an audio file to the Contractor; the Contractor shall provide a verbatim, written transcription of the audio file, and the Contractor shall email the written transcription to the City in the form of a secure, PDF document.
- Contractor shall complete and return the transcription via email, as directed by the City within: Two-Weeks/10 Business Days, One-Week/5 Business Days, 3-5 Business Days, or 24 hours (urgent meetings & priority recordings).
- Provide services as needed, on a case by case basis, as determined by the City.
- Provide transcriptions that are complete, accurate, and reflect the full and complete verbatim record of recordings provided.
- Perform ongoing quality reviews of transcription consisting of proof listening and reading of reports for content, grammar, spelling, and contextual accuracy.