The Vendor is required to provide transcription for all audible portions of digitally recorded legal and quasi-legal proceedings.
- Transcribe legal records and convert live or recorded speech into written or electronic text.
- Requirement:
• Establish and maintain a workflow for the secure transmission, receipt, storage, processing, and delivery of audio recordings and completed certified transcripts utilizing secure, encrypted, or otherwise approved methods;
• Acknowledge and either accept or decline transcript assignments within two (2) business days of receipt of a request.
• Any declined assignment shall be accompanied by a written explanation stating the reason for the declination;
• Proposed turnaround times for transcript completion.
• Receipt of a transcript request, the contractor determines that it cannot meet the requested completion date identified as "date transcript(s) needed" on form 9 – request for transcript(s) of proceedings, the contractor shall promptly notify the provide an estimated completion date; and
• Complete and deliver certified transcripts in accordance with the delivery medium requested by the requester (including hard copy and electronic format) and within the timeframe agreed upon by the requester and the contractor.
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