Ambulance Billing and Collection Service

The Vendor is required to provide for ambulance billing and collection service for the town fire department.
- All amounts received by the billing service will be recorded and the proceeds deposited in an account at the bank providing municipal banking services to the Town of Wilbraham during the period of the contract.
- At the expiration of each month, the billing service shall bill the town for collection charges due the billing service for the actual collections made that month.
- The town rate schedule for ambulance services will serve as the basis for fees charged for ambulance service within the community. 
- The town also has several intercept and mutual aid agreements with neighboring ems providers.
- All records and correspondence relating to town accounts receivable and the billing services collection efforts will be kept at the billing service's office and shall be available for examination by town or authorized representatives.
- The billing service shall delegate an authorized representative for receiving notices and day to day contract administration.
- Must communicate well in advance, all changes to rates, webinars/braining available, reporting requirements and any changes in laws that will affect ambulance billing/reporting.
- The billing service shall hold the town free and harmless from all claims, liability and losses caused by the actions or failures to act on the part of the billing service, and the billing service shall fully indemnify the town for all such claims, liability and losses if they should occur.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 1, 2025