Emergency Medical Billing Collection and Data Transmission Services

The vendor is required to provide emergency medical services (EMS) billing, collection and data transmission services for the airport, meeting no less than.
- Commissions on accounts collected
• Commission rate: for all accounts referred by the airport to contractor for billing for which payment is made (in whole or in part), regardless of whether payment is accepted directly by the airport or contractor on the airport's behalf, contractor will retain a percentage of the amount collected as a commission.
• Notification of collections: the airport will immediately notify contactor of accounts referred to contractor for collection that have been paid or disputed by the patients directly to the airport whenever that payment or dispute occurs.
• The tenth of each month, contractor will provide detailed reporting to the airport to identify all accounts known to be collected during the prior month and remit monies collected on the airport's behalf.
• The airport shall authorize contractor to endorse negotiable instruments made payable to the airport and provided to the contractor for payment of monies due and to deduct commission due on those accounts paid directly to contractor from the amount collected by contractor.
- Data collection and transmission services
• Electronic storage of run details: the contractor shall provide to the airport, a secure server connection, and an acceptable electronic patient care reporting software (EPCR) for submission of client data by paramedics via computer on the airport’s local area network, or by such web browser-based devices as may be securely connected to contractor’s server via wireless connectivity.
• An acceptable EPCR program must have a currently operational interface with airport utilized computer aided dispatch (cad) system version.
• compliant acceptable EPCR programs known to the airport are currently versions of ESO solutions (incumbent system), image trend, emsCharts, and Zoll.
• Provide EPCR upgrades needed to maintain best practices including new features and software applications (iOS apps/ computer software/ android app) airport maintains the right for final decision of EPCR software.
• The client data (patient, run report), when complete, to be transmitted via facsimile to the healthcare facility that received, or will receive the patient.
• The contractor shall supply, at no additional cost to the airport, a secure connection method from the airport's local area network to the databases containing run data for supervisory, administrative, financial, audition, records, and medical direction personnel.
• Wi-fi + cellular models with FirstNet sim (or ESIM) provided by contractor.
• Rugged case with keyboards for each device
• 64gb storage or higher
• LTE or 5g mobile broadband connect ability to contractor's server
• The airport staff, a web-based dashboard with real-time information regarding data of the invoicing, cash per transports evaluations, billed amounts, collected amounts, the date of receipt of payment, ALS vs bls amounts, on-demand custom analytics and the amount of payments received as well as the balanced owed for each individual account.
• Provide monthly executive summaries of billing, yearly financials, quarterly medicare audits, billing QA on all EPCR reports.
- EMS statistics for calendar year 2024:
• Total EMS call volume: 5,851
• Total EMS transports: 2,790
• Current EMS billing supplier certified ambulance group
• Contract expiration date: May 31, 2025.
- Contract Period/Term: 3 years
- Pre-Proposal Conference Date: June 30, 2025
- Questions/Inquires Deadline: July 07, 2025