Third Party Leave Administrator Services

The Vendor is required to provide third party leave administrator services.
- Medical Leave Tracking and Reporting:
•    Track and monitor leave use within rolling 12-month calendar of first request.
•    Reporting and communication with Office of Human Resources (HR Leave Administration) to ensure time and attendance is appropriately flagged.
•    Reporting to Leave Administration all leave usage, by department, including recertification and intermittent leave.
•    Reporting to Office of Human Resources on benchmarking, to include but not limited to:
1.    Concurrency with leave types.
2.    Absenteeism.
3.    Trends.
•    Must have the capacity to separate out future leave usage from current leave usage, to include but not limited to:
1.    Data backup.
2.    Security.
3.    Disaster recovery plan review and process difficult cases prior to contacting Leave Administration for assistance with resolution of case(s).
- Medical and Non-medical Leave Tracking, Documentation, and Reporting
•    Track and monitor leave use within a rolling 12-month calendar.
•    Track all employee leave requests and absences.
•    Track the leave utilization by employees, including re-certification, reduced
•    Schedule, intermittent leave, or continuous leave.
•    Track reduction in absenteeism and lost time to control cost of absenteeism.
•    Complete documentation for each leave claim, including documentation of communications with both the employee and employer.
•    Work in conjunction with human resources to ensure proper reconciliation of each leave case.
•    Track leave concurrently with disability and workers’ compensation claims or other leave entitlements offered at agency.
•    Utilize technology or automated tracking tools and resources for providing detailed reports on employee leave usage trends and benchmarks (dashboards by department, business group, faculty, staff, or student).
•    Secure recording and tracking of all employee requests and individual leave requests.
•    Provide data backup, security and disaster recovery plans, and business continuity plans.
•    Testify at administrative hearings or court proceedings if required.
•    Process inbound files from the office of human resources information system (HRIS), payroll system, benefits system or other agency systems.
•    Process for claims escalation and agency review.
•    Provide agency with access to processing system to review pending denied and current cases.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: September 2, 2025