Property Claims Administrator Services

The Vendor is required to provide e a consistent pattern of claims management and fraud prevention to joint insurance funds or self-insured governmental entities and must quantify the results achieved.
- Regulations of the Departments;
- The Open Public Records Act as it pertains to claims matters;
- Property matters involving governmental entities; and
- Relations with excess and reinsurers.
- Must designate the following minimum personnel:
•    A senior officer with experience in governmental claims; and
•    A claims adjuster with experience in governmental claims.
- The computer systems required to provide the executive director with the claims related data required to operate a joint insurance fund.
- Manage all property and auto physical damage claims adjusting services to include coordination of specific activities to complete work assignments, estimating process, internal oversight, management, training, quality assurance and monitoring.
- Utilize a quality assurance program to ensure services and service level requirements are being met during the contract term.
- Coordinate communications of activities between the fund and its excess property claims adjuster or other representatives as deemed necessary which includes reporting any new or existing losses to the fund’s excess carrier in accordance with the reporting requirements of the excess carrier(s).
- Ensure that all adjusters possess the required equipment to perform the adjusting services in both a field and/or office setting. 
- This will include but is not limited to transportation, computer, software, digital camera and recording device, ability to submit digital information to the fund.