Claims Administrator Services

The Vendor is required to provide claims administrator for general and auto liability and workers compensation services.
- Consistent pattern of claims management and fraud prevention to joint insurance funds or self-insured governmental entities and must quantify the results achieved.
- A senior officer with experience in governmental claims; and
- A claims adjuster with experience in governmental claims.
- Provide complete handling of all loss adjustments, investigations, and settlements within the approval authority of reported claims.
- Provide a reporting procedure for accidents occurring after normal business hours, during holidays, or on weekends.
- The receipt by the fund or the service provider of a letter from an attorney representing a third-party seeking damage from the fund or a member municipality.
- The receipt by the fund or the service provider of a notice of the commencement of a lawsuit against the fund or a member municipality by a third party.
- The fund intends to promulgate a workers' compensation and employers' liability experience modification for each participating member municipality of the fund.