Employee Flexible Spending Account Plan Administration Services

The Vendor is required to provide to administer its employee flexible spending account program, including optional financial products and conducting annual nondiscrimination testing and analysis for an effective date of January 1, 2027.
- Our primary goal is to grow our domestic and international passenger and cargo businesses, and we accomplish this by achieving six key results:
•    Creating An Exceptional Customer Experience
•    Enhancing the Employee Experience
•    Maximizing Business Performance
•    Achieving Operational Excellence
•    Expanding Community Impact
•    Ensuring a Safe, Secure & Resilient Environment
- The Board employs approximately 2,200 people eligible for benefits coverage. Approximately 530 employees enroll in flexible spending accounts (FSA) and 340 enroll in health savings accounts (HSA).
- Plan Design & Coverage
•    Duplicate the existing plan design
•    Provide annual plan optimization review
•    Provide benchmarking against similar public-sector employers
•    Recommend participation growth strategies
•    Provide forfeiture mitigation analysis
•    Offer Healthcare FSA, Dependent Care FSA, and Limited Purpose FSA
•    Offer HAS administration if requested
•    Offer optional financial wellness products (e.g., Emergency Savings Accounts, Adoption Assistance).
- Eligibility & Enrollment
•    Support initial enrollment, open enrollment periods, and qualifying life events
•    Provide online and paper enrollment options
•    Provide electronic file integration with HRIS/payroll systems
•    Support automated payroll reconciliation
•    Provide enrollment file validation and error reporting
•    Support new hire onboarding integration
•    Support real-time eligibility updates capability
- Communication & Education
•    Quarterly employee education sessions (virtual and/or in-person)
•    Onsite engagement during annual wellness events
•    Multilingual support
•    Mobile-friendly participation platform
•    On-demand recorded webinars
•    Communication sessions covering multiple shifts as needed
•    Annual communication strategy plan
•    Participation reporting metrics
•    Text and email claim status notifications