The Vendor is required to provide best-in-class third party administrator (TPA) who will partner with district to offer competitive packages for cobra, FSA, dependent care, HRA and retiree billing while containing costs.
- Client service
• Relevant career experience and background for each individual who will play a role during the implementation, transition and ongoing service
• Billing and service teams have the ability to provide separate billing and reporting codes for the various sites city
• Assigned service representative have the ability to facilitate enrollment in the various locations
- Health reimbursement accounts
• Organization administer health reimbursement accounts
• On-line capabilities
• Debit and/or credit card associated with your medical HRA
• Reimbursing associates that submit paper claims
• IVR capabilities for associates to check balances and last transactions
• Employees able to submit claims
- Flexible spending accounts
• Organization administer flexible spending accounts
• Include medical flexible spending account, dependent care account and transportation account.
• Detailed implementation timeline.
• Organizational chart of your flexible spending department.
• Debit and/or credit card associated with your medical FSA
- Cobra administration and retiree billing
• Cobra administration services
• Organization provide retiree billing service
• Detailed implementation timeline.
• Chart of your cobra department
• Cobra notifications to new hires and dependents
• Cobra notifications be requested in advance of benefit termination date.
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