Emergency Medical Services Billing Administrator

Billing administrator to oversee billing and collections related to the Town's Emergency Medical Services.
- 24-hour emergency medical services (EMS) staffed full-time by career Paramedics responding to over 5,000 calls per year translating to over 3,200 transports per year.
- Services:
I. To work with TownEMS personnel to collect specific information pertaining to medical incidents, and subsequently submit bills to the applicable medical insurers or self-pay individual.
II. To accept patient information from the Town via an electronic patient care report (E-PCR).
III. To update billing, collection, and accounts receivable records on a daily basis and to ensure the accuracy of transactions posted to the billing database. (Accounts receivable records should be classified by collection categories - i.e. Medicare, Medicaid, Blue Cross, Self Pay, etc.)
IV. To account for, report all contractual adjustments, and record accordingly after the applicable payments have been received.
V. To properly classify accounts to be transferred on a daily basis to the specified South Kingstown EMS Billing Services Account. Collected funds are to be transferred on a daily basis to the Town’s checking account via ACH.
VI. To provide customer service support for all billing inquiries and requests for information via phone, email and mail.
VII. To transfer aged uncollectible account balances to a Collection Agency and to properly separate and classify these accounts within the Administrator's accounts receivable summary. After accounts are sent to collection, the Administrator will establish a "Collection Agency" receivable category, which will remain active on their system. As collection agency payments are received, the Administrator will post the activity accordingly. The Administrator's Collection Agency receivable report should accurately reflect the outstanding account balance held by the Collection Agency at anytime.
VIII. To balance out deposited cash for the month. ACH payments from insurance providers will be deposited directly into the Town’s DDA, with documentation of deposits forwarded by the Town to the Administrator. Any payments received directly by the Administrator (including payments by credit card) will be deposited by the Administrator into the Town’s DDA on a daily basis and documentation for those deposits will be forwarded to the Town’s Finance Department.