Travel Management Services

The Vendor is required to provide travel management services in order to simplify the process and preserve the resource of time for travel needs.
- Groups will include student groups, including club and athletic groups, staff, and mixed populations. 
- Regular Hours: The assigned agent(s) shall be available to during regular business hours of 8:00 AM to 5:00 PM local time, Monday through Friday.
- After Hours: The Travel Management Services firm must provide service 24/7/365. Describe how the firm’s after-hours service program functions.
- Full-Service Agent Assisted Transactions:
• Domestic airline ticket
• Domestic airline ticket refunded
• Domestic airline ticket exchanged
• International airline ticket
• International airline ticket refunded
• International airline ticket exchanged
• Airline ticket that is part of a group-domestic
• Group airline ticket refunded-domestic
• Group airline ticket exchanged-domestic
• Airline ticket that is part of a group-international
• Group airline ticket refunded-international
• Group airline ticket exchanged-international
• Consolidator airline ticket-international
• After-hours emergency phone call
• Car reservation only
• Hotel reservation only
• Rail ticket - domestic and international
• Car service reservation.
- Questions/Inquires Deadline: July 18, 2025