Elevator Phone Installation and Monitoring Services

The Vendor is required to provide elevator phone installation and monitoring services for include:
1. Emergency elevator phone installation
•    Provide all labor, materials, and permitting and inspection for installation of emergency telephones in passenger elevators. 
•    Includes but not limited to phones, cellular dialers, backup batteries, wiring up to six (6) feet, permitting, etc. to complete a turnkey cellular elevator phone installation project. 
•    New elevator phones and cellular systems shall meet all local jurisdiction code requirements for emergency elevator phone monitoring.
•    Provide, at no additional cost to owner, a warranty on all parts and labor; lifetime warranties are preferred.
•    Provide maintenance and repair services when necessary. 
•    All repairs to equipment shall be performed by a certified elevator technician. 
•    These services shall be covered under the monthly service cost.
2. Monitoring and dispatch services
•    Contractor monitoring and dispatch services shall meet the new 2019 ASME a-17.1 and 2.27.1 car emergency signaling devices for visual communication in elevator cab. 
•    This includes support for non-verbal and hearing-impaired passengers. 
•    Two-way visual communication systems (video and text-based messaging) must be supported if and when needed. 
•    Capable of providing a complete turnkey solution for compliance with these code requirements. 
•    This shall include all hardware, software, integration, installation, and testing to support full code compliance.
•    Provide 24/7/365 emergency phone monitoring.
•    Provide translation for non-English speaking residents and dispatch appropriate emergency response personnel including but not limited to: mesa fire and medical department, mesa police department, city elevator service provider and city facilities department.