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A government agency in Florida issued “Call Manager Services” (RFP). Solicitation UNC-0223 closed on January 20, 2026. Eligibility: Only for USA Organization.
The Vendor is required to provide assistance with a cisco university upgrade in order to maintain support for the environment with cisco.
- This engagement shall be performed under a fixed-fee, not-to-exceed contract.
- All services and deliverables described herein are mandatory unless expressly stated otherwise.
- Conduct structured planning workshops with County stakeholders to:
• Validate current-state architecture
• Confirm functional, technical, and operational requirements
• Identify risks, dependencies, and constraints
- Review and document the existing environment, including:
• Call control, messaging, presence, contact center, gateways, and integrations
• Directory services and certificate dependencies
• Licensing, firmware, and version compatibility
- Develop and submit the following deliverables for County review and written approval:
• Target-state Unified Communications system design
• Upgrade and migration plan
• Maintenance window and outage schedule
• Cutover and rollback plan with defined go/no-go decision points
• User Acceptance Testing (UAT) plan
- Verify:
• Access to all required systems and infrastructure
• Manufacturer supportability for all proposed upgrade versions
- Conduct structured planning workshops with County stakeholders to:
• Validate current-state architecture
• Confirm functional, technical, and operational requirements
• Identify risks, dependencies, and constraints
- Review and document the existing environment, including:
• Call control, voicemail, contact center, emergency services, remote access, paging, and integrations
• Directory services, certificate dependencies, and authentication
• Licensing, firmware, and version compatibility for all in-scope systems
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: January 13, 2026
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (UNC-0223) closed on January 20, 2026. See similar open RFPs below.
A government agency in Florida. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 2 years.
Questions and inquiries must be submitted by January 13, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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