Website Modernization Services

The Vendor is required to provide to redevelop its website to improve accessibility, usability, content management, and overall digital experience for residents, businesses, and visitors.
- The new site should reflect best practices in user experience (UX), be optimized for mobile and desktop, and meet legislative requirements for accessibility and data privacy.
- Content Management System (CMS) Capabilities
- Integrations
• GIS mapping tools
• Third-party form solutions
• CRM portals and platforms
• Payment gateways (e.g., Moneris, PayPal, Square)
• Microsoft 365 suite of tools
• Open data and dashboards
• Recruitment platforms like UKG Kronos
• Meeting Management platforms like eScribe
• Analytics tools (GA4, Looker Studio)
• Event scheduling and Calendar mechanism
• Marketing automation tools (e.g. Mail chimp)
• Chatbots and social media feeds.
- Contract Period/Term: 1 year