Website Redesign and Development Services

The Vendor is required to provide the new website will serve as the public face of town municipal government, administration, services, and community, providing residents, businesses, and visitors with 24/7 access to information and online services.
- Our goal is to create a website that is:
•    User-friendly and easy to navigate
•    Mobile-friendly and fully accessible in compliance with current and upcoming accessibility standards
•    Visually appealing, with a modern design that reflects the Town’s identity 
•    Efficient for content management, reducing redundancies and simplifying updates by staff
•    Flexible and future-ready, with the ability to integrate new features and technologies as needs evolve
- Key requirements include:
•    Responsive Web Design (RWD)
•    Compliance with accessibility and Anti-Spam legislation
•    Centralized content management with role-based access for supporting users
•    A strong, searchable platform that supports communication and transparency
- The Town is seeking a firm who can deliver a high-quality, modern website that enhances communication with residents and visitors, while ensuring that staff can easily manage and maintain content in-house.
- Browser Based Administration: Create, edit, or delete template based web pages and news updates
- Event Calendars and Meeting Schedules: Update and publish calendars with optional ability to import into Google Calendar feeds
- Departmental Home Pages: Ability to create landing page for associated municipal operations
- Staff and Services Directory: Dynamic content
- Easy Search/Archive Centre: Searchable solution for live or archived content, documents, and news updates
- Newsletter Signup and Management: Online publishing of news and newsletters, updates with email subscription capability; ability to subscribe to individual pages
- Emergency Alerts and Notifications: Front page solution for emergency notification updates, ability to share via social media, add banner/box on home page
- Interactive Maps and GIS Integration: Integration or links to Interactive GIS and File Hold (future integration)
- Security Integration: SSL encryption and domain name capability
- Social Media Interface: Facebook and LinkedIn; ability to add more in the future
- Content Management System
•    This portion of the design must be open and robust so that users of various skill or technical levels can alter content within their approved authority without risking security or alteration of the other main site content or layout. 
•    Where possible, site content linked to the changes made should be connected so that changes can be made efficiently. 
•    The new website should have the ability to integrate with the Town’s current and future data systems should customer-facing website initiatives be engaged later.
- Reporting system
•    The new website should include a powerful set of reporting tools to track various statistics and trends regarding various website features.
•    Services Required
o    To replace the existing Town website with a modern and accessible website and content management system.
o    To launch an intuitive and easy to navigate website for various audiences within the community. The new website will be based on technology that is easily updated and maintained by Town staff.

- Questions/Inquires Deadline: December 12, 2025