The Vendor is required to provide municipal website experience where the sites are currently live and are modern, inclusive, responsive and accessible through standard devices and web browsers, WCAG 2.0 (or higher) compliant and easy to navigate.
- The content-management system will be user-friendly with an approval process.
- The city prefers Drupal as the CMS of choice.
- The city is open to alternative, open-source CMS platforms pending appropriate justification.
- Preferred experience
• With website and application design, from start to finish.
• With providing content services.
• Maintaining and providing technical support for websites 24 hours a day, seven days a week.
• Hosting in a hyper scale cloud environment with advanced security and authentication that meets privacy legislation in country.
• Using plugins, add-ons or custom code to deliver high-value features, e.g.
• A virtual assistant or chatbot.
• With superior search functionality, including the ability to search embedded applications within an iframe.
• Offering comprehensive training for CMS users.
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