Operational Audit Planning Department Services

The vendor is required to provide conduct an operational audit of the planning department.
- Evaluate the accuracy and appropriateness of fee assessments and collections, benchmark the county’s development-related fees against peer jurisdictions, and provide recommendations for improving internal processes.
- The review will focus on transactions from October 1, 2023, to present and will include recreational plat, proportionate fair share, mobility, sidewalk, and preservation fees. 
- Provide a comprehensive report with findings, benchmarks, and recommendations for greater efficiency and compliance.
- The focus of the audit is on fee assessment accuracy, collection processes, and the overall operational efficiency related to development impact fees.
- Fee recalculation and compliance review
• Recreational plat fees
• Proportionate fair share fees
• Mobility fees
• Sidewalk fees
• Preservation fees
- Fee benchmarking and reasonableness analysis
1. Compare the county’s current fee schedule to peer counties and municipalities within the region. The analysis should assess:
• Whether county’s fees are reasonably aligned with the cost of services
• How the county compares to others in terms of rates, methodologies, and practices - Process efficiency and improvement recommendations
• Evaluate the planning department’s internal processes for fee assessment and collection.
• Improve operational efficiency
• Streamline workflows
• Reduce errors or redundancies
• Enhance customer service and transparency.