Financial Services

The vendor is required to provide financial services department is operating efficiently and effectively and is positioned to meet the needs of the town’s internal and external stakeholders.
- Service effectiveness and efficiency
•    Assess the efficiency of current financial services, including core functions such as accounting, taxation, payroll, treasury, financial reporting and budgeting 
•    Identify opportunities to streamline workflows, reduce duplication and optimize resource allocation
•    Evaluate whether services are being delivered through the most efficient and appropriate means, including consideration of internal processes, interdepartmental collaboration and shared-service opportunities 
•    Identify low or no-value added activities within our current process and operations.
- Organizational structure and capacity
•    Review the department’s current organizational structure and workload distribution to determine if staffing levels and skill sets are sufficient to meet service demands
•    Identify gaps in expertise, succession planning or supervisory capacity that may impact performance or resilience.
•    Recommend an optimal structure that supports accountability, clear roles and responsibilities and cross-departmental collaboration
- Technology and process modernization
•    Evaluate the adequacy and integration of financial systems, tools and reporting processes 
•    Identify opportunities for automation, digitization and improved use of data analytics to enhance accuracy, timeliness and decision-making 
•    Develop workflow diagrams for key departmental processes to clearly illustrate current procedures, identify pain points or inefficiencies and support the implementation of recommended improvements. 
•    Recommend process or technology improvements that support continuous improvement and reduce reliance on manual procedures
- Governance, policy and compliance
•    Assess the department’s alignment with legislative requirements, municipal best practices and internal control standards
•    Review existing financial policies and procedures to ensure they are current, comprehensive and consistently applied
•    Evaluate the adequacy of risk management and internal controls to safeguard assets and ensure transparency
- Financial sustainability and value for money
•    Identify opportunities to enhance value for money through improved processes, resource allocation and service delivery models 
•    Provide recommendations to strengthen long-term financial planning, forecasting and reporting practices in support of the town’s fiscal sustainability. 
•    The town’s strategic plan, particularly the priorities of financial stewardship, service excellence, and organizational strength, by ensuring that financial services is equipped to support sustainable growth, accountability, and innovation across the organization.
- Budget is approximately $36M

- Questions/Inquires Deadline: November 14, 2025