The Vendor is required to provide to understand the capabilities, limitations, costs, and legal compliance of AI translation technology as it applies to healthcare-related written content such as patient education materials, internal communications, signage, and low-risk documentation.
- Objectives:
• AI-based translation platforms capable of supporting multiple languages
• Integration with content management or electronic health record (EHR) systems
• Accuracy levels, human-in-the-loop options, and post-editing workflows
• Data security, privacy, and HIPAA compliance
• Metrics/KPIs for measuring translation effectiveness and impact
• Legal considerations including disclaimers, usage boundaries, and risk mitigation
• Cost structures for enterprise-level use
- Solutions in the context of the following use cases:
• Translation of low-risk written documents (e.g., wayfinding, appointment reminders, newsletters)
• Support for multiple languages, including threshold languages for our service area ([list top 5 languages])
• Workflow for human post-editing, including in-house or contracted linguists
• Tools for version control, updates, and language quality assurance
- Questions/Inquires Deadline: December 19, 2025