Ergonomic Assessment Services

The Vendor is required to provide in-person and virtual office ergonomic assessments, which include the following tasks:
•    Request for services
•    Ergonomic assessment
•    Ergonomic report
•    Follow-up
1. Request for services
•    Acknowledge receipt of the request for services within 48 hours. 
•    Propose a minimum of two availabilities for office ergonomic assessment to the employee by email within five (5) working days from receipt of the request for services. 
•    The assessments dates must be offered and completed in the next fifteen (15) working days unless specified by the employee. 
•    Provide call back by email within two (2) working days to offer an alternate appointment time in cases, where an appointment cannot be booked at the first communication. 
•    Contact corporation health and safety team if after a second attempt the selected contractor cannot establish communication with the employee; corporation will be in charge to contact employee and supervisor to fix the situation.
•    Provide appointment confirmation to the employee by email two (2) working days before the assessment to avoid late cancellation.
2. Ergonomic assessment
•    Identify and assess ergonomic needs, hazards, and risk factors that may impact the employee’s health and ergonomics requirements. 
•    Assess the design and layout of the workspace, including standard furniture, equipment (e.g., chair(s), desk, monitor, keyboard, mouse), and environmental factors like lighting to ensure compatibility and proper ergonomic support. 
•    This applies to both in-person and virtual (remote) assessments. 
•    Assess the physical demands of the employee's specific tasks, looking for risk factors like repetitive motions, awkward postures, and forceful exertions that could lead to musculoskeletal disorders. 
•    Make immediate adjustments and modifications to employee’s existing furniture and corporation standard furniture and equipment, office accessories and office environment, if necessary. 
•    Provide immediate education and recommendations regarding workstation adjustments, posture, exercises, and other useful tools to prevent, eliminate and reduce risks of injury.
3. Ergonomic report
•    Submit assessment report and supporting documentation for education and exercises if applicable, to the employee and the health and safety inbox within ten (10) working days from the date of the assessment. 
•    Measurements related to the proper positioning for optimal support of all equipment to ensure the employee understands how to properly adjust their set up. 
•    Include annotated photos or diagrams of the current and recommended setups, where possible.
•    Discuss arising questions or issues the employee may have following the assessment report and recommended changes implemented.
•    Discuss arising questions or issues with corporation fulfillment teams should clarifications on recommended equipment or furniture be required. 
•    The report shall not indicate an employee preference or employee desire as a solution, unless it is the correct solution for their needs. 
•    Preferred delivery format is pdf (adobe), but other formats may be accepted upon mutual agreement between corporation and the selected contractor.