Garage Property Management Services

Garage Property Management Services to manage most aspects of the retail property and its tenants.
- Lease Administration:
The Contractor will:
• Administer the Agency Urban Redevelopment's (Owner) lease and be the expert in lease terms and riders.
• When applicable, notify the Owner(s) on necessary adjustments and/or amendments to existing or future leases.
• When applicable, coordinate with the Owner(s) on lease renewals and negotiations.
• When applicable, investigate and settle lease violations and provide notice to the Owner(s) of any violations and remedies.
• When applicable, provide feedback and/or suggestions for lease improvement and/or effective administration.
- Customer Service & Communications
The Contractor will:
• Be the first line of contact for tenants regarding tenant leases, property maintenance issues and/or property repairs or other pertinent matters.
• Use all reasonable efforts to build and retain professional relationships with tenants and/or leaseholders.
• Communicate professionally, effectively, and efficiently with tenants by phone, email, or texts and respond to tenants within a mutually agreed upon standard timeframe.
• Provide all legally required notices in the manner required by law.
• Provide property updates and, when reasonably aware, provide updates to tenants relating to potential property impacts (e.g. inclement weather, construction projects, etc.).
• Investigate and settle customer complaints or disturbances. The Contractor will notify the Owner(s) if the Contractor is unable to remedy the complaint or disturbance, in writing, when applicable.