Computer Aided Dispatch and Records Management System Consultant

The Vendor is required to provide a comprehensive gap analysis of agency current internal incident tracking and records management system and provide expert guidance in procuring a new integrated Computer Aided Dispatch (CAD) and Records Management System (RMS).
- This initiative aims to:
•    Evaluate existing service capabilities and identify areas for improvement
•    Incorporate industry best practices and innovative technologies
•    Align system functionality with agency operational requirements
•    Uncover cost-saving opportunities and mitigate implementation risks
- System support multi-agency or regional dispatch
- Solution handle real-time incident tracking and unit status updates
- Solution integrate with Geographical Information System (GIS), Automatic Vehicle Location (AVL), and 911 call-taking
- The system requirements for on-premise installations
- Solution include mobile applications for field personnel
- Ensure secure access from mobile devices.